Responsible Gaming
Gaming Should Be Entertainment
We believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, supplement income, or solve financial problems. Please only gamble with money you can afford to lose, and always maintain control over your gaming habits.
Age Verification
You must be 18 years of age or older to use our website and participate in any gaming activities. This is a legal requirement in the United Kingdom. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not attempt to access gaming services. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these signs in your own behaviour, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding or lying about the extent of your gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, friends, work, or hobbies due to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Continuously increasing the amount wagered to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Experiencing relationship or work problems due to gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gaming. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a given timeframe
- Reality Checks: Receive reminders of how long you've been playing and how much you've wagered
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Cooling-Off Periods: Request a mandatory break from gaming
We strongly encourage you to use these tools to manage your gaming responsibly. Speak with customer support if you need assistance activating any of these features.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free, confidential support and counselling for problem gamblers and their families -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain -
National Gambling Helpline (GamCare)
Telephone: 0808 8020 133 (free, confidential, 24/7)
Text: GAMCARE to 84001 -
Gamblers Anonymous
Website: www.gamblersanonymous.org.uk
Self-help support group for problem gamblers
International Support
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Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada - Responsible Gambling Council
Website: www.responsiblegambling.org -
United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) -
Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but support is available. If you recognise problem gambling in your own behaviour or in someone close to you, please take action today:
- Contact one of the support organisations listed above
- Speak to a trusted friend or family member
- Seek professional counselling or therapy
- Use self-exclusion tools immediately if you feel you have lost control
Remember: You are not alone, and help is always available.
This responsible gaming information is provided for educational purposes. Bridge Wines is committed to promoting safe and responsible gaming practices. For the most up-to-date information on responsible gaming support, please visit the official websites of the organisations listed above.